PROPERTY

   NEW CUSTOMER

   ACCOUNT-RELATED QUERIES

   PLACING AN ADVERTISEMENT

   GENERAL QUERIES

What is kiraya.com.pk?

kiraya.com.pk is an initiative to remove the man-in-the-middle from sale/purchase and rentals of all kinds of properties. It is an endeavour to provide an opportunity to any seller, buyer, lessor and lessee to discover the most suitable candidate without involving any realtors and agents.

What do I get on kiraya.com.pk?

Property owners get to list their properties anywhere in Pakistan for sale and purchasers get to know what is available in the market for sale or rent. Similarly, property owners interested in letting their properties list their properties and those seeking properties for rent can search for the property they wish to obtain on rent.

What is the best way to find the property I am looking for?

Use the kiraya.com.pk Search Functionality, to locate the property of your choice by specifying any of the following:

• Property Type
• Price Range
• Location
• Size
• Rent

This functionality will list all the properties matching your specified search criteria.

How do I know if a property is available?

At www.kiraya.com.pk, the availabe Properties are displayed either on our Featured Ads area or in a Listing Directory. You can find a Property by checking out the Featured Ads area or in the relevant lisitng directories or By simply Searching for the Property of your needs

I wish to give my feedback on the property? How do I do so?

Your Feed back is Always Welcome at www.kiraya.com.pk, simply go to Contact Us page fill in the Required Fields and Submit the form.

Is registration necessary? Why is it required?

Yes, registration is mandatory for advertising or listing your property at kiraya.com.pk. The information provided by you during the registration process helps us to communicate with you regarding your interests.

How do I register at kiraya.com.pk?

Registering at kiraya.com.pk is very simple as well as comfortable. You have to register only once. Just click on the Sign Up Now! link, fill up the form with the mandatory as well as other regular fields with basic personal details and a Unique e-mail address and then click on the submit button. A confirmation regarding your registration will then be sent to the email address mentioned by you. Please note that this information will be kept private on kiraya.com.pk’ Secure Servers.

What if I forget my password?

If you don’t remember your Password, simply use the Forgot Password Link on the Login Page. All you need to do is specify your email address and submit. kiraya.com.pk Customer Support will send the Password to your email address. Forgot Your Password

Some Password related Tips to help you protect your privacy when Online

• Use a combination of at least 6 to 8 letters and numbers. E.g.: riya1122
• Use multiple words without spaces. E.g.: itnitegreen
• Avoid using common words that can be found in a dictionary. E.g. mango
• Avoid using personal information as your password that others may easily guess E.g.: Your name, phone number, or birth date
• Don't use your email address as your password
• Choose words that you can associate with something and thus will be able to remember easily. E.g.: Rover - The name of your pet
• Don't share your password with others.
• Avoid using the same password for other online accounts.

How Can I update my Personal details?

If you wish to update or edit any personal details specified at the time of registration, you need to Go to Members page and click on Edit to update your personal details.

How Can I Change my Password?

If you want to Change your Password, you need to Click on the Change Password Link in Member page.All you need to do is Update the New Password that requires to be changed and confirm the same.

What do I do if I have forgot the User Id?

Your User Id on kiraya.com.pk is your Email address given at the time of registration. If you have forgot the email address then you will have to create new account with kiraya.com.pk.

How do I place an advertisement?

Only registered users of kiraya.com.pk can post their advertisment. If you are registered User.Go to List your property page and advertise your property..

What are the different payment methods available?

On which address should the cheque and DD be mailed / sent?

You should send the cheque and DD to ads@kiraya.com.pk..

How do I know wheather you have recieved the cheque / DD for adertisement I had placed.

We will mail you after recieving your cheque or DD and your advertisement will placed on kiraya.com.pk

Can I change the details for the advertisement placed?

It is not possible to change the advertised details once you have placed the advertise. Please contact the customer support team in case of any queries. In case you wish to make any changes in the details of the advertisement placed, you can always cancel your previous advertisement and raise a new advertisement with all the desired information at kiraya.com.pk.

What do you mean by Featured Ads?

Featured Ads:
At www.kiraya.com.pk, there are several waysof Advertising your property, the best option of them is our Featured Ads areas. Featured Ads are displayed on the ( a) Main Home or Index Page. (b) Residential Page. (c) Commercial Page These are the most prominent areas of the whole site and if you want to get sure customers and attract most of their attention this is the right place for you to Advertise on

What is your pricing policy?